# CC-KPI-A-01 Consumer Connection monitoring point coverage

> Consumer Connection monitoring point coverage: 100% of required monitoring points installed and mapped. Consumer Connection KPI, Heatweb. Monitoring points, threshold and calculation.

| | |
|---|---|
| Element | Consumer Connection (CC) |
| Standing | Heatweb |
| Monitoring points | all CC points |
| Threshold | 100% of required monitoring points installed and mapped |
| Calculation | required monitoring point instances installed and mapped ÷ required instances (the standard's set for the element). A point declared not installed counts as missing here, and leaves KPI-01 and KPI-02 |
| Period | Monthly |

Part of the **Monitoring point coverage (companion to 01/02)** family.

## Discuss this KPI

Is the threshold right? Does the calculation match what you compute on your networks? [Comment on CC-KPI-A-01](https://github.com/heatweb/HNQAP/issues/new?template=kpi-comment.yml&kpi=CC-KPI-A-01&title=CC-KPI-A-01%3A%20), or report how it behaves on your data. Comments are public and are read before every revision.

## Machine-readable

This KPI is a row of [kpi-reference.json](/data/kpi-reference.json) (element `CC`, code `CC-KPI-A-01`). The [notation and rules](/kpis/#how-to-read-the-tables) that apply to every KPI are on the reference page.